Digital Media has been providing broadband Internet, DIRECTV® digital satellite television services, customized private cable video services, and digital voice services since 2002 and currently has over 15,000 subscribers to its services. We are a turnkey professional service provider with a proven track record. Our focus is exclusively on the multi-dwelling (or multi-family) unit market (â??MDUâ??), which not only gives us a special familiarity with the equipment, changing technology and specialized service providers within this niche market, but enables us to provide a higher level of service than the local franchised cable company. Digital Media is a Key Account Operator for DIRECTV and is one of DIRECTVâ??s largest providers to the multifamily market.
As a full service provider, Digital Media assumes complete responsibility for all technical and customer support to all of our properties. You will receive a personalized level of service to assist you with finding the best programming and data solutions to fit your residentsâ?? needs. Digital Media also has a complete service staff of project managers and technical engineers to provide system design, installation and maintenance of the satellite system, head-end and broadband system at each property. We work with property owners and all construction staff to ensure our technical designs fit the aesthetics of the building as well as the current infrastructure. We are located in Connecticut, but serve the entire country with our call center and staff technicians to handle day-to-day customer needs in a timely and efficient manner. You will agree that Digital Media stands out as the reliable, low-cost alternative to franchised cable.