At Loris we help companies create long-standing customer relationships by empowering them to have better conversations with their customers. We utilize our extensive experience working through the most challenging conversations in the crisis space to create a machine-learning based software platform that helps companies handle their hard customer conversations with empathy. Through millions of conversations with people in extreme crisis situations, this approach has proven to lead to consistently positive outcomes that are now being applied to the business arena. Our live coaching software helps customer care teams make customers happier and brands stand out in the crowd. Loris is headquartered in New York City and also has an office in Tel Aviv, Israel.