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Jonathan Worman Email
Director, Partner and Account Management . PC Network
Philadelphia, PA
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Employees:
52Revenue:
$5.5MAbout
PCN is a growing woman owned business that develops and delivers a portfolio of critical managed IT services for partners and customers. Our 5 core offerings are Managed Services, Project Management services, Engineering and Deployment services, Custom Application Service Desks, and Customer Satisfaction Measurement. We have particular technical expertise in DNSSEC, IPAM, IPv6, and Multi-Factor Authentication and are Microsoft, VMware, and BT Diamond IP partners. We strive to deliver world class results for our clients in the commercial, transportation, and government sectors and have assembled a team of high performing technical resources who achieve outcomes in complex enterprise environments. Our focus is providing technical expertise and tangible results through the development of innovative managed services and a passion for customer service. Service quality is a function of both “what” is delivered and “how” it is delivered. PCN has developed a service management platform that allows us to flexibly stand up and customize technical services for our customers and reliably deliver SLA-based business objectives. What we sell, our technical offerings delivered on our infrastructure, is complimented by a four part Service Delivery Methodology that dedicated PCN Delivery Managers follow. Our methodology ensures that how we deliver to customers is consistent, repeatable, and customer-focused. Wrapped around everything is our Service First culture that continuously solicits and acts on customer feedback and our commitment to building long term, mutually beneficial relationships. PCN serves customers globally from our headquarters in Center City. Our marketing efforts would benefit by the prestige associated with the GPCC’s small business excellence awards. Such an honor would help establish credibility with new large institutional buying decision makers both within and outside of the region. We appreciate your consideration and look forward to a bright future, full of innovation, job creation, and growth.PC Network Address
1315 Walnut StreetPhiladelphia, PA
United States