Jonathan Burgess Email

ITIL Change Process Owner . Verint Systems

Current Roles

Employees:
4243
Revenue:
$1.3B
About
Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. \n\nOur solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. \n\nThe Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. We help our customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. \n\nWith Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. \n\nGlobal Presence\n• Headquartered in Melville, N.Y., with 40+ offices worldwide\n• Powered by 4,500 dedicated professionals and a global partner network\n\nClosing the Engagement Capacity Gap\n\nBrands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. \n\nVerint solutions are uniquely geared toward closing this gap. \n\nMore than 10,000 organizations in over 175 countries—including more than 85 percent of the Fortune 100 — rely on Verint.\n\n\nTo learn more, visit: www.verint.com
Verint Systems Address
175 Broadhollow Rd.
Melville, NY
United States
Verint Systems Email

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