Here’s our ten-second elevator pitch: we provide affordable, nearshore, high-touch customized contact center solutions for brands who care deeply about the quality of their customer experience.\n\n \n\nIf you’re checking off boxes while you’re checking out possible partners, here’s a quick company snapshot:\n\n*Headquartered in Halifax, Nova Scotia, Canada (Halfway between the UK and California – perfectly positioned for global support)\n*Founded in 1994\n*800+ employees in two centers (both in Canada)\n*Privately-owned\n*Offering PCI-compliant solutions\n*Minimum program size: 20 FTE\n*Languages supported for high volume programs in: English, French, Spanish. We can also support lower volume/coverage models with Portuguese, German, Cantonese and Mandarin.