The McCracken Group serves as a Trusted Advisor to our clients by engaging with and helping organizations and IT leaders understand all the disruptive technologies that exist today. The McCracken Group challenges the status quo of “traditional†VAR’s, ISV’s and technology resellers. As an organization, we continually train and search for what is trending, where the markets are going, what types of technologies are emerging – from cloud to cybersecurity to next-gen connectivity like SD-WAN.
The laser-focused role that McCracken fills with our clients is to enable better technology purchasing decisions using proprietary tools, impartial and neutral research, client consultations coupled with McCracken’s comprehensive engineering experience. The client experience is continued from the purchasing decision through our complete care starting with contract negotiation, solution implementation, and total life-cycle management with project management and full in-house Tier 1 support included. McCracken’s clients look to us to bring clarity and understanding through our exhaustive analysis, purchase guidance, vendor management to offer business solutions.