Jesse Fillion Email

Director Customer Experience . CUBE84

Arlington, VA

Location

j****@cube84.com

Primary Email

Current Roles

Employees:
163
Revenue:
$26M
About
CUBE84 is a Salesforce Certified and Registered Partner. We provide implementation services that help firms optimize their operations in the areas of Sales, Marketing and Customer Support. Full Implementation: Our team of certified experts can help you implement a full suite of salesforce products including Sales Cloud, Marketing Cloud & Service Cloud Custom Development: We develop custom Force.com components to expand Salesforce with web interfaces, triggers, buttons, report generators and other components. Integration: We can help you integrate salesforce with the different systems that your business runs on from your website, marketing platforms, and accounting systems. The following are our areas of expertise: Marketing Automation: • Lead Management: Manage leads effectively & optimize lead flow across your sales cycle • Email Marketing: Execute high-impact email campaigns targeted at prospects & customers. • Integration with marketing automation tools like Marketo, pardot, and Mailchimp • Campaign Management: Effectively plan your marketing spend & analyze performance. Sales Automation: • Accounts & Contact Management: Get a 360-degree view of your customer, the products they own, the deals that are open & recent customer issues • Pipeline Management: Manage all your sales deals & create quotes based on the deal information. • Manage & track commission for all your sales reps • Streamline sales processes with automated workflows • Leverage E-signature solutions like docusign & echosign Customer Service Automation: • Multi-Channel Support: Provide support to customers across multiple channels – Phone, Web, Live Chat, Social media & customer portal etc. • Quickly resolve customer problems through features such as Salesforce Knowledge & Chatter Answers • Make the right business decisions with instant access to real-time analytics
CUBE84 Address
3309 Kemper Rd
Arlington, VA
United States
CUBE84 Email

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