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Jenna Mantis Email
Customer Lifecycle Marketing Manager . Waitwhile
San Francisco, CA
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Current Roles
Employees:
38Revenue:
$4MAbout
Waitwhile solves all aspects of queuing - from letting guests check in online, showing wait times and keeping everyone informed via SMS and email. Plus, a powerful API to integrate with.\n\nWaitwhile provides the world's most intelligent queue management system. It’s used by thousands of businesses across 100+ countries, including restaurants, barbershops, salons, universities, hospitals, any many others. \n\nAny business managing guest queues see big improvements in yield and customer satisfaction from using Waitwhile over paper waitlists, expensive coasters/pagers or other offline tools, which are still the norm for over 90M SMBs.\n\nWaitwhile lets hosts add and manage guests in your a customizable waitlist queue and keep guests informed via SMS and email. Guests can follow the wait in real-time and are notified automatically based on predicted wait when its time to return. Guests and hosts can communicate via two-way email and texting and Waitwhile uses natural language processing to inform hosts of expected delays and cancellations.\n\nWaitwhile uses predictive analytics to estimate wait times (up to 30% more effective than humans). Businesses get actionable insights about yield and no-show patterns, quote time efficiency and recommendations for staffing (e.g. by busy hours and days). They also get a CRM solution to identify loyal customers and target them with promotions.\n\nWaitwhile is located out of San Francisco and trusted by brands like Mercedes-Benz, Louis Vuitton, Balenciaga, LinkedIn, Tribeca Film Festival, Ubisoft, Nokia, State of Colorado, Midstate Hospital, Nevada State College and Texas University.Waitwhile Address
1407 Funston AveSan Francisco, CA
United States