Iris Davenport Email

Client Service Manager . Concentra Solutions

Current Roles

Employees:
63
Revenue:
$12.5M
About
Concentra Solutions maximizes contact center performance through Quality Assurance, specializing in Compliance and Customer Experience. Our clients include leaders in financial services, insurance, utilities, healthcare, hospitality, entertainment, publishing, telecommunications and more. These companies appreciate how our thorough teleservices monitoring enhances their sales and productivity. We review, analyze and report on the contact centers’ recorded calls to make sure agents are adhering to Dodd-Frank, HIPAA, PCI and other regulations, while cordially and effectively engaging the clients’ customers and prospects.
Concentra Solutions Address
105 Industrial Drive
Americus, GA
United States
Concentra Solutions Email

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