Friendly designs, develops and markets a broad line of subscriber acquisition, connectivity, self-support and self-healing software targeted to xSPs that offer Dial-up, xDSL, Cable, and Wired/Wireless Home LAN. Friendly's mission is to create advanced solutions to streamline customer acquisition, connectivity and support … enabling xSPs to lower support costs and reduce churn while enhancing new streams of revenue through value added services. Focused on the areas of Internet Connectivity, Self-Installation, and Support Automation for residential users via PCs and Home LAN, Friendly’s solutions are divided into three families of products that enable a true end-to-end solution: Connectivity Products – including Dialers and Drivers. Friendly's smart dialers include connectivity software for dial-up, PPPoE, PPTP, L2TP and WiFi. Friendly provides drivers for PPPoE and for L2TP. FriendlyPPPoE™ is Microsoft certified and widely used by telcos around the world.