ICMI, International Customer Management Institute, is the global leader to the call center industry for consulting, training, management tools, seminars, conferences, trade shows, networking, professional membership and publications. ICMI's mission is to provide the comprehensive information resources required by call center professionals to achieve operational excellence, attain superior business results, and enhance the strategic value of every customer interaction.
ICMI Address
121 S. Tejon St. Colorado Springs, CO United States