Vornado is committed to providing the highest quality customer service. We want you to be completely satisfied with your purchase. If you have any questions or concerns about your Vornado product, you may call one of our customer service representatives at 1-800-234-0604. Vornado provides support of all our products from right here in Andover, Kansas. If you are unable to call during our regular business hours - Monday through Friday 8:30 - 5:00 CST, please send us an email at consumerservice@vornado.com. Many questions can be answered in our Support section of the web site, click here to view. Our business is built on loyal consumers like you and we sincerely appreciate your business. Don't forget to sign up to receive special offers! Simply enter your email address in the window on the right side of your screen.