Gregg Frohman Email

Director Consulting Practice . ClientSuccess

Current Roles

Employees:
34
Revenue:
$3.6M
About
ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base. We help SaaS companies proactively manage customer relationships, measure customer health, minimize churn and maximize revenue. \n\nWe believe that SaaS is more than software and service. It’s about relationships. Think beyond acquisition and support. You want a customer for life. And not one that exists because they’re locked into a contract. You want a customer that chooses to partner with you because you help them accomplish their goals and succeed—through personal relationships and delightful experiences. \n\nYou succeed when your customers succeed. In the day of big data, don’t forget that its people using your product. There are a lot of services offering to tell you what they’re doing, but that’s not enough. You need to know why. That’s how you reduce churn and increase revenue.\n\nClientSuccess is a simple yet sophisticated solution that both the front-line CSMs and the Executive team will love. For the CSMs, we bring together the tools, best practices, insights and analytics they need to proactively manage their customers. For the Executives, we deliver the deep analytics, metric and reports to provide a comprehensive view of the health of their SaaS business. Our clients love to use our solution. Every day, all day.
ClientSuccess Address
770 East Main Street
Lehi, UT
United States
ClientSuccess Email

Past Companies

ClientSuccessDirector of Consulting Practice
AtlasRTXClient Success Executive
Eastwind NetworksVP Business Development and Channel Alliances

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