Graham Kennery Email

Co-Founder and Technical Lead . RouteThis

Kitchener, ON

Location

Current Roles

Employees:
86
Revenue:
$13.8M
About
RouteThis helps ISPs and smart home companies revolutionize support for the connected home. Using a combination of support automation and self-service capabilities, RouteThis empowers support teams to replace lengthy calls and error-prone troubleshooting Q&A with technical support interactions that delight customers and significantly reduce operational costs. When used by support teams, RouteThis helps to: - Lower average handle times (AHT); - Increase first call resolution rates (FCR); - Reduce no fault found tech visits and product returns; - Increase Customer Satisfaction (CSAT) and more.
RouteThis Address
41 King St. W
Kitchener, ON
Canada
RouteThis Email

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