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Felix Serrano Email
Co-Founder & CEO . Activus Connect
Orlando, FL
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Current Roles
Employees:
528Revenue:
$113.5MAbout
Activus Connect is a premium provider of Customer Experience Outsourced Solutions, operating across the Continental US & Puerto Rico. We are the evolution of the traditional BPO-Contact Center, leveraging what we refer to as SmartVirtualￃﾢ￢ﾀﾞￂﾢ, the most advanced approach to outsourced CX service delivery in the industry. Activus Connect lives the ethos of Elevating Experience and has the distinction of being comprised of industry experts who have collectively helped to shape what is commonly referred to as the ￃﾢ￢ﾂﾬￅﾓat-home, work-from-home, virtual-agent delivery model.ￃﾢ￢ﾂﾬￂﾝ Our SmartVirtualￃﾢ￢ﾀﾞￂﾢ solution brings together the most secure cloud-based ecosystem of technologies, analytics and virtual management practices which enable the friendliest, smartest, most efficient & effective outcomes for brands and their consumers. Operating across all verticals, we provide multilingual, multichannel, voice & non-voice customer care, sales, retention, social media moderation and technical support. Here at Activus Connect, at our core and in our actions, we are a values-based business focused on doing what is right above anything else. With Passion, Integrity, Respect, Authenticity and fun, we aim to enrich lives and cultivate communities everywhere. Activus Connect is proud to be a certified, owned and operated Women & Minority organization.Activus Connect Address
7512 Dr. Phillips BlvdOrlando, FL
United States