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Eric Eliason Email
Professional Services Engineer . ICS - Contact Center Heroes
Medford, NJ
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ICS is the experienced, professional partner you need to select, deploy and maintain your contact center 3X NICE Solution Partner of the Year ICS has installed and supported solutions as large as 6000 seats for financial, insurance, healthcare, consumer product, and other companies that require efficient, recorded, and reportable voice, web, chat, and other customer interactions. ICS is the #1 NICE-Certified Service Provider, and the only NICE Platinum Training Provider in U.S. & Canada. We make NICE work for you. ICS can improve your customer satisfaction and increase sales while meeting your legal, reporting and compliance requirements. ICS installs and supports NICE solutions on Avaya, Cisco, and other platforms that will run on your premises or in the cloud. We offer extensive real-time big data solutions for Work Force Optimization and Contact Center Management, as well as state-of-the-art analytics. We make your contact center a profit center. ICS provides innovative solutions, delivers on schedule, and supports your contact center 24/7-365.ICS - Contact Center Heroes Address
163 Route 130Medford, NJ
United States