A Crisis Has No Schedule. That is why BHL's professional and caring staff are available any time day or night to help you or a loved one with a mental health crisis or problem with drugs or alcohol. They can also help you schedule an appointment with a provider.\r\n\r\nSince 1998, BHL has provided quality personal interaction through its crisis intervention and access services. Our programs are recognized nationally for setting a new standard of care, supported by emerging research in recent studies by experts from the University of Montreal, Rutgers University, and Columbia University.