In the year 2000, SDCR made a sizeable investment in infrastructure to allow full integration of the core competencies of Help Desk, Depot Hardware Repair, and Spare Hardware Asset Tracking. In early 2002, SDCR's integrated service and support solution became web-enabled, allowing SDCR service customers the ability to view real-time POS service and support information through a standard Internet connection.
SDCR elected to create a separate division of the company to service the special service and support needs of multi-unit operators, with the brand name of SupporTrak. SupporTrak was launched in May of 2002 with over 1,000 locations being serviced through the SupporTrak integrated service solution.
SDCR continues to dominate the Southern California POS marketplace today and is one of the leading resellers of Aloha Technologies and Quest POS in the world, and the Top IBM Business Partner for POS.