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ERIKA VILLAR Email
Sales Administration Specialist . DANAConnect
Weston, FL
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Employees:
26Revenue:
$2.6MAbout
DANAConnect helps financial companies to efficiently manage the most critical digital interactions with their clients. Through automatic workflows for interactions, created from a web-based visual designer, DANAConnect combines emails, SMS, calls, push notifications and dynamic documents to automate communications through the customer’s life cycle. These are some commonly used automations: · Sending critical legal documents with alternate cross-channels · Transactional notifications for POS, ATM transactions and OTP. · Automatic cross-channel billing and collections · Insurance Policy Renewal · Onboarding sequences to new customers · Automatic adoption of self-service channels · NPS automation with tracking · Up Selling and crosselling products and services · Recovery of abandoned shopping carts for insurance DANAConnect works in the cloud and its main modules are: - Conversation Manager: Allows the creation of workflows which combine: email, SMS, calls, push, timers, filters, dynamic tags and many other events to customize the way to contact clients. - Contact Manager: It allows to organize the information of the clients to be contacted. - Inbound Manager: It allows to receive communications sent by clients via: web forms, Facebook forms, SMS, Wifi (AP) captive portals, etc. - Security Dashboard: DMARC Reporting, IPs accessing the platform, users accessing the platform, emails from where communications are being sent from, etc.DANAConnect Address
2200 N Commerce PkwyWeston, FL
United States