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Don Davey Email
Sr. Director (Service Delivery/ CS/ Consulting for SaaS speech / digital analytics software) . Tethr
Austin, TX
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Employees:
64Revenue:
$7.8MAbout
The voice channel is one of the most important and valuable methods for engaging with customers. Companies that listen to and learn from customer phone conversations make smarter business decisions and engage customers more effectively across every channel. Those organizations that do not treat the voice channel like a critical dataset suffer from a massive enterprise blind spot that could cost them billions. Tethr makes it easy for companies to finally use the information customers share directly with them to make smarter and more timely business decisions. Tethr's cloud-based platform combines machine learning with decades of research to quickly turn large amounts of unstructured voice data into actionable insights that can be easily shared with the entire organization. With Tethr analyzing and sharing insights from every call, organizations can turn every team member into a top performer, create more effective offers, get ahead of the competition, increase customer loyalty, enhance products and services and improve operational efficiencies. Tethr is based in Austin, Texas. Our mission is to help organizations unlock the value within phone conversations. Each day, our team members some of the brightest and most dedicated people on the planet strive to make it easier for our customers to access the true voice of their customers, and to see what they've never heard.Tethr Address
10900 Research BlvdAustin, TX
United States