Quality Contact Solutions provides quality call center solutions that achieve sales results. We exist because the world is driven by sales. We deliver exceptional results because our company culture is vibrant and alive.
We offer the solutions and services to make the most of your contact center dollars. We specialize in:
B2B Telemarketing Sales
B2C Outsourced Call Center Services
Call Center Consulting
Quality Assurance Outsourcing
Quality Contact Solutions serves an array of verticals and offers solutions that apply to each customer, market and industry.
We are known for being a world class telesales organization and for providing exceptional results through our expertise in the industry. Quality Contact Solutions is solution focused. Our goal is to provide an excellent customer experience for each one of our clients and customers. We make it easy to do business with us.
Our values:
Quality
Urgency
Service
Achieving goals
Being positive
Conducting worthwhile work
Being easy to work with
QCS helps clients with inbound, outbound, text and email programs with a focus on increasing sales, increasing customer satisfaction and decreasing costs. Our value-added approach ensures each customer contact is enhanced through higher quality and ultimately more productivity. Industry veterans Angela (Morris) Garfinkel and Dean Garfinkel bring more than 50 years of experience to their clients.