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Courtney Franklin Email
VP Call Center Operations . ResortCom
Las Vegas, NV
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Current Roles
Employees:
127Revenue:
$26.7MAbout
ResortCom provides innovative contact center solutions, club management, inventory management, reservations, timeshare member services, and vacation owner financial services, enabling our clients to grow at a quicker pace. Were a diverse team of multilingual professionals who help our clients increase revenue, and lead the way as an expert strategic partner providing essential and secure tools for the vacation industry. Our incomparable technology tools, developed over three decades of interaction with resort developers, vacation clubs, travel clubs and their members/owners, cover all the intricacies of timeshare operation. As the most established provider of member services exclusively to the hospitality/timeshare industry we are ready to be your partner, helping you achieve exceptional results with safe and sound security. Healthy portfolios, low delinquencies and low foreclosure rates are the hallmark of our deep vacation ownership industry expertise. Our secret is a combination of state of the art technology and a team of excellent people who understand customer service and what it takes to make timeshare owners comfortable and happy with their purchase. ResortConnect, our timeshare management software: Makes and maintains reservations Maintains and services loan and maintenance fee accounts Maintains points overlay systems Manages and services member accounts Creates, stores, and maintains contracts Manages inventory for timeshares, hotels, and rentals Handles transfers and title changes Processes bankruptcy Manages rentals, resorts, vacations, and HOAs ResortConnect is 100% compliant with privacy laws, PCI requirements, and any regulatory framework charged with protecting financial data. ResortConnect manages the complex demands of our industry, provides exemplary service through its user-friendly interface, and protects client and consumer data at the highest level. Let's work together. Visit our website for more information.ResortCom Address
6850 Bermuda RoadLas Vegas, NV
El Salvador