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Colin Gesik Email
Account Executive . Viable Fit
Oakland,
LocationPrimary Email
How to contact Colin Gesik
Join and see Colin's contact info for free!Current Roles
Employees:
31Revenue:
$3.5MAbout
Every day, customer support and product management teams across all industries receive a tidal wave of the most valuable data any company can collect: customer feedback. This data is notoriously hard to work with, however. Lacking structure, customer feedback data—textual data—is hard to aggregate and analyze for insights. Most teams resort to time consuming manual searches and tagging to mine their data for insights and spend hours every month aggregating that data into reports. But now there's an automated approach to customer insights: Viable. Viable aggregates the data currently locked up in customer support, live chat, CRM, and customer survey data to help teams understand how their customers think and feel about the products and services they provide. Our system integrates with common customer support apps (Zendesk, Intercom, Zapier, etc) to ingest and structure your customer feedback data, allowing anyone on your team to ask questions of your data, in plain English, and get an answer backed up by your data within seconds.Viable Fit Address
548 Market StOakland, null