RMS Associates provides fixed-fee managed IT support services for small to medium sized businesses. We provide Fortune 100 support and technologies to companies too small to hire in-house expertise, or to complement that in-house expertise. We provide telephone, remote, onsite and hosting services to our clients across the country.
With many long term customers, RMS has become the virtual IT department for over 200 customers throughout the greater Atlanta area and throughout the Southeast. We are a Microsoft Gold Certified Partner and maintain partnerships with many industry leading solution vendors such as Microsoft, Lenovo, Sophos and many others.
VISION:
To be recognized as a successful and innovative company with integrity, committed as a team, to not only meet the needs of our customers, but to exceed their expectations.
MISSION:
Integrity
Team Work
Satisfied Employees
Long Term Business Relationships
Respect and Reward each employee for their contributions
Provide Value and Quality in all that we do
Open to new ideas that promote our strategy and vision
Profit through efficiency, value-added, innovation, and extra effort
STRATEGY:
To provide core services in a way that exceeds customer expectations, but at the same time not diluting our efforts by trying to be "all things" to "all people".
To help our customers with the best technical solutions available, keeping in perspective their needs are the same as Fortune 1000 businesses, but their budgets are not.