Periodically, Johns Eastern publishes Common Claims. This is a news letter that our clients can use. Featured articles include insurance industry news and trends; reports on the Legislature and how it effects our clients; Safety and Loss Control tips and procedures. There are messages from Johns Eastern management about changes, improvements and features of our services. Find useful pointers from our Information Services department. These insure our clients get the most from the claims management system. We use this as an opportunity to profile our professional staff in a column we call "In This Corner, Introducing..." Common Claims is a value-added service, available exclusively to our clients.