In 1979, Tower opened its doors to serve the business travel market. Our founder, Doug Smith, felt underserved as a business traveler, so he decided to start a company that would keep corporate travelers – and the companies they work for – satisfied.
As the company evolved, so did business travelers’ expectations and the supporting technology. Tower has been an active participant in the evolution of online booking technology and remains diligent in incorporating the latest advances into our clients’ programs.
Current President and CEO John Smith has been an integral part of making us the technology and service leader that we are today. His insight and vision have brought our company to a level of having everything that a mega-agency can offer a customer, while still being agile enough to deliver the level of service and detail that a mid-market agency can offer.