Sunbeam House Services provides a range of supports to adults with intellectual disabilities. We aim to empower people with the necessary skills to live full and satisfying lives as equal citizens of their local communities. Listening and responding to the needs of customers are the hallmarks of a quality service. SHS (Sunbeam House Services) annually ask every person to tell us about their hopes and dreams for the future and their needs for the present. SHS uses CQL's (Council on Quality and Leadership) Personal Outcome Measures as a tool to develop quality person driven services Personal Outcome Measures, Self-Directed Living