For over 25 Years, Paytime has evolved from a small startup company to one of the largest, independently owned service providers in Pennsylvania with Clients located all over the nation. We offer a wide array of services, including: human resource management solutions; time and attendance systems; web-based payroll submission; and much more. Through all of the changes that have occurred during our time in business, the one thing that has never wavered is our commitment to our customers. We continue to be grounded in our core principal to deliver an outstanding product with the highest level of customer service that we can possibly deliver.
Our Mission is to provide payroll solutions and related products and services to our customers at a competitive cost while delivering the highest level of customer service possible and serving as an integral resource to each and every one of our clients. In a recent customer satisfaction survey, 98% of respondents said that they would be likely or highly likely to recommend Paytime to a friend or colleague. We take pride in this response and truly feel it is because of our commitment to customer service.
Our strength is in our staff. We make sure our customer service representatives and tax professionals are prepared to handle customer questions in the best way possible. Many of our staff are FPC and CPP certified through the American Payroll Association, demonstrating proven knowledge of our growing line of products, enabling them to provide fast, accurate information to our customers.
We focus on our Clients. We appreciate each and every one of our clients and serve to be a trusted resource to them. We will make every effort to be patient and understanding with our clients. We pride ourselves on being professional in all communications and interactions. We are engaged with our clients and are committed to responding to client requests and communications as timely as possible.