Becky Thompson Email
President . Customer Service Intelligence
Crystal Lake, IL
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How to contact Becky Thompson
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For over 30 years, CSI has been following up with our clients’ customers using our unique Customer Follow-Up Survey Program. We primarily collect “Voice of Customer†information and data, but also have an offering for Employee Surveys for your staff - as well as a fully functioning Virtual BDC (Business Development Center) for your prospecting needs. CSI tracks Net Promoter Score, Consumer Satisfaction Index, Industry Benchmarks and more. Through customer data, market research, and employee opinion we provide you with a full-spectrum analysis of your business processes and culture and how you measure up to your industry-leading peers.Customer Service Intelligence Address
Crystal Lake, IL, USCrystal Lake, IL
United States