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Anne Goldych Dailey Email
VP, Manager Network Partnerships . MST Services
Charleston, SC
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Current Roles
Employees:
190Revenue:
$56.4MAbout
MST Services offers comprehensive assistance with the full development of MST programs by providing program start-up assistance, initial and ongoing clinical training and program quality assurance support services. MST Services grants license agreements to MST programs and provides program development and training services in MST worldwide. MST Services' program development and support consists of a comprehensive package of services designed to do "what it takes" to ensure that your MST program will be successful and sustainable. These services fall into four areas: program start-up including initial staff training, ongoing clinical support activities, ongoing organization support activities, and quality assurance support. The program start-up services include technical assistance and materials designed to produce a program description, projected budget, and implementation timeline. Key critical elements include clear articulation of the target population definition and prioritization process, referral and discharge criteria and processes, recommendations regarding clinical record keeping practices and initial program evaluation planning. The MST Program Developer will visit your community to provide an overview presentation and meet with your community stakeholders to assure the buy-in needed for program success after start-up. Next, staff recruitment assistance includes sample job descriptions, help with advertising, interviewing and selecting staff most qualified to implement MST successfully. Finally, all selected initial staff will complete the 5-day MST Orientation Training. The ongoing MST clinical support we provide has been developed to replicate the characteristics of training, clinical supervision, consultation, and monitoring provided in the successful clinical trials of MST. This program implementation protocol has been refined through extensive experience with communities and providers in numerous sites in the United States and internationally. After start-up, training continues through weekly telephone MST consultation, for each team of MST clinicians, aimed at monitoring treatment fidelity and adherence to the MST treatment model, and through quarterly on-site booster trainings (1 1/2 days each). Our trained MST experts will teach your MST supervisor to implement a manualized MST supervisory protocol and collaborate with the supervisor to promote the ongoing clinical development of all team members. The MST expert will also assist at the organizational level as well. Ongoing organizational assistance aims to overcome barriers to achieving successful clinical outcomes through services that may include a comprehensive business planning process, promotion of the MST program within the broader service community, and developing program-level interventions designed to increase referrals, reduce staff attrition, or restructure program funding mechanisms to increase sustainability. Quality assurance support activities focus on monitoring and enhancing program outcomes through increasing therapist adherence to the MST treatment model. The research on MST has consistently indicated that adherence to the model is critical to achieving reduced rates of recidivism and incarceration. The MST Therapist Adherence Measure and the MST Supervisor Adherence Measure have been validated in the research on MST with antisocial and delinquent youth and are now being implemented by all licensed MST programs. Additionally, new measures of supervisor practices, organizational, and broader systems-level influences on client outcomes are under development and are available to interested MST sites. Assistance to funding organizations: MST Services offers assistance to funding organizations to assure that funding structures are sufficient and the funder's program requirements are compatible with MST program standards. Examples of this type of assistance include providing materials and technical assistance to help with developing practice standards, writing a Request for Proposals (RFP), and reviewing provider responses, if requested. At the funding organization's discretion, MST Services will provide technical assistance to organizations responding to funding RFPs to assure that selected proposals contain the necessary elements and address or remove barriers to implementation. Since 1996, MST Services has learned that the ongoing program support, including orientation training, booster training, program consultation and adherence monitoring, is necessary to prevent program drift and maintain high client outcomes. MST Services grants licenses for the use of the MST treatment technology by client organizations and also contracts for program support services on an annual basis.MST Services Address
4 Carriage LnCharleston, SC
United States