Anita Zummo Email

Senior Client Manager, Contract Recruiter, Service Excellence Supervisor . BPA Quality

Current Roles

Employees:
184
Revenue:
$34.8M
About
BPA Quality, located in NY , FL and the UK, has a unique approach to the development of Call Quality - Customer Service and the maximization of Sales Opportunities. Programs and approaches to development based on extensive research since 1988. The three component parts of the organization provide support in Remote Call Monitoring and Analysis, Benchmarking and On-site Training. BPA takes a unique and practical approach to the business of communication and sales skills. This approach is designed to produce tangible results and a measurable return on investment. Currently able to monitor in 45+ different languages to ensure your Global Customer is receiving the ultimate in customer service.
BPA Quality Address
900 Stewart Avenue
Garden City, NY
United States

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