FOCUS Laboratories vision is to be recognized by our clients as a vital and cooperative adjunct service to their Quality Assurance program. We will strive to conduct business in a friendly atmosphere and with management and employees committed to excellence. We will experience continued improvement and growth of our testing services. We will always maintain high business and ethical standards for the benefit of our customers and employees.
Our goal is complete customer satisfaction under cGMP - compliance. This means we must provide our clients with their three primary needs: valid data, competitive turnaround times and excellent customer service. Every aspect of the organization is maintained with these three objectives in mind. We recognize that it is the commitment and professionalism of our analysts that ensures accurate results; we therefore provide our employees with the training, facilities and supervision necessary to perform quality work. We develop strong, long-term professional relationships with our clients in order to understand their goals and needs. A commitment to excellence is seen at every level of our organization.