FPG is a revenue and performance optimization partner that transforms connections at the frontline through a proven system of customized consulting, on-going training and one-on-one coaching.
FPG pioneered the world's only performance management and revenue optimization technology, IN-Gauge, to maximize every customer touchpoint. We train your frontline staff on how their interactions can exponentially transform the customer experience, and just as importantly, how they can enrich their own lives. Through personalized goal setting, robust e-learning, and world-class coaching, FPG helps the frontline team develop a stronger belief in themselves, in the business they represent, and in the value of the products and services they offer.
For 25 years, FPG has generated billions in ancillary revenue for our clients in the core industries of travel, hospitality, car rental, and automotive.
Frontline Performance Group Address
1075 West Morse Boulevard Winter Park, FL United States