NEA is the leading fuel poverty charity working in England, Northern Ireland and Wales to:
Relieve poverty and preserve and protect health by promoting the efficient use of energy for low-income and other vulnerable households
Advance public education about all aspects of energy conservation and the efficient use of energy
Promote or assist in promoting, vocational training for those employed in the delivery of energy efficiency services.
The key beneficiaries of NEA's work are low-income and other vulnerable households, in particular the elderly, families with young children and those living with a long-term illness in poorly insulated and under-heated properties. Additionally, agencies which support those groups benefit from NEA's services.