OPTIMIZE Service Experience and MAXIMIZE Customer Lifetime Value
Mize enables durable goods companies to optimize key post-sale customer interaction events such as product registration, warranty, service plans, parts, support, field service, and maintenance to improve customer satisfaction and retention. Mize connected customer experience platform and Smart Blox simplify customer service interactions, enable better service delivery, and connect customer experiences to increase revenue from the loyal customer base. Mize harnesses the web, mobile, cloud, IoT, and analytics technologies to maximize customer lifetime value.