iSKY Revenue and Competitors

iSKY is the premier provider of outsourced, real-time, data-driven customer care services for today's economy: online or offline. Through interactive one-to-one communications, supported by dynamic, personalised data collection and management, iSKY helps some of the world's most successful companies to find, win and keep profitable customer relationships. With a long history in customer service, retention, loyalty and relationship management and with its newest suite of integrated interactive services, iSKY has evolved into a major force for both traditional and Internet-based customer interactions. Its clients include a broad spectrum of companies, including those in the financial services, telecommunications and high technology, automotive and healthcare sectors, amongst others. Formerly known as the Telecom Potential Group in the UK, and as Sky Alland in the US, the company has been in the forefront of customer loyalty management services since 1981. It was one of the first to incorporate leading-edge technologies into its product portfolio including industry-standard databases and data mining tools and methodologies. With the advent of the Web and the growing need for expanded customer services expertise, iSKY has integrated Internet technologies with its traditional services to bring the power of customer care to web-based consumers.