SymTrain Revenue and Competitors

SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. \n\nSymTrain can save a 10k seat contact center upwards of $60k A DAY! \n\nWe benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. \n\nShorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.