SPOTON LOGISTICS PVT LTD Revenue and Competitors

SPOTON , India's leading Road Express Companies , is a high-performance, high-integrity, professional organisation that seeks to consistently deliver service excellence through best-in-class reliability across all parameters of customer service. This is achieved through a comprehensive ownership of service delivery across the organisation, timely and transparent flow of information and a proactive approach towards issue resolution supported by world-class systems and processes. While Our mission is to Deliver commitments consistently to our customers through outstanding people working together, a network engineered for accuracy and leading the market in quality and profitability, our vision is clearly to be the most preferred Express Logistics Company in India. SPOTON, as the name suggests, prides itself on its accuracy and this is achieved through our : Robust Operations Backbone Stringent Process Discipline from registering pick-ups until delivery, service-monitoring mechanisms backed up by one of the most comprehensive MIS systems to support the ground operations team, in order to deliver operational excellence. Highly Skilled and Trained manpower: We are group of professionals with deep relevant expertise in the express industry. A Pan-India Network featuring 13 major depots and 11 transit hubs to ensure timely and secure movement of goods. Our Self-Managed/Owned Network ensures uniformity of processes and policies, thereby driving consistency of service performance across the Network. A Service Delivery Management Structure backed up by infrastructure and technology is designed to deliver best-in-class operational reliability. Leadership in Reverse Logistics with a seamless ability to do multi-location pickups. Customer-centric Architecture Value Added Services including FTC/ VTC/ DACC/ DC management solutions, enhanced reverse pick-up management, control tower based centralized pick-up solutions are some of our offerings. 24/7 customer service (@ 1800 200 1414) to ensure that we optimally support your business requirements. Our Key Account Management team ensures that we adopt a customer-centric approach across Spoton. This includes periodically incorporating customer feedback through regular audits of our service levels. Class-leading Usage of Technology GPS & Central Network Management system: Our key line-haul vehicles are GPS enabled and managed on a 24 * 7 basis, through a centralized CNM team. Additionally, a daily lane-wise monitoring of network performance, HUB and Service Centre performance ensures the highest standards of service for our customers. An Android application available to the Pick-up and Delivery teams to provide real-time tracking updates for every consignment.