Netomi Revenue and Competitors

Location

N/A

Total Funding

Martech

Industry

Estimated Revenue & Valuation

  • Netomi's estimated annual revenue is currently $28.6M per year.(i)
  • Netomi's estimated revenue per employee is $154,000

Employee Data

  • Netomi has 186 Employees.(i)
  • Netomi grew their employee count by -5% last year.
Competitor NameRevenueNumber of EmployeesEmployee GrowthTotal FundingValuation
#1
$23.8M1586%$518MN/A
#2
$4.4M39N/AN/AN/A
#3
$8.2M67-35%$20.6MN/A
#4
$18.9M135-19%$89.6MN/A
#5
$2.6M0N/A$6.6MN/A
#6
$11.8M845%$15.6MN/A
#7
$177.8M8880%$51.1MN/A
#8
$1.8M250%$41MN/A
#9
$212.1M108211%N/AN/A
#10
$0.1M80%$10.1MN/A
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Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. We work with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel. The Netomi platform instantly and autonomously responds to over 50% of a company's customer service tickets across email, social and chat. We leverage a combination of natural language understanding to accurately respond to tickets with precision and speed. The platform uses deep learning to continuously improve over time. The Netomi platform easily integrates with core business systems including Order Management Systems, CRM platforms and Inventory Management systems to resolve customer service tickets, not simply respond to incoming queries. The platform also enables predictive and proactive support, leveraging product, customer lifecycle and contextual triggers to anticipate needs and solve customer issues before they happen. Netomi combines the best of machine and human intelligence. The AI responds to the everyday support tickets, freeing up human agents to manage more complex tasks. Agents are more fulfilled as mundane tasks are eliminated, and customer happiness soars with faster resolutions. Backed by Index Ventures, Bowery Capital and Y Combinator, Netomi has offices in Silicon Valley, New York and India.

keywords:saas

N/A

Total Funding

186

Number of Employees

$28.6M

Revenue (est)

-5%

Employee Growth %

N/A

Valuation

N/A

Accelerator

Netomi News

2022-04-17 - Top 3 Tips To Implement Conversational AI Into CX - Biz Report

... proactive and highly personalized, and is provided in real-time, at the exact moment of need,” said Puneet Mehta, Founder & CEO, Netomi.

2022-04-06 - Expert IDs Pain Points for CS, CX - Biz Report

... which is expected to grow an additional 3X this year,” said Puneet Mehta, Founder & CEO, Netomi. LINK – http://www.netomi.com...

2021-11-19 - Netomi Raises $30M in Series B Funding

Netomi, a San Mateo, Calif.-based AI-first customer service platform that enables companies to deliver the high quality customer experiences while reducing cost, secured $30M in Series B funding. The round was led by WndrCo, with participation from existing investors Eldridge and Fin Venture Ca ...

2021-11-19 - Netomi picks up $30M

Netomi has raised a $30 million Series B led by WndrCo, with support from Eldridge and Fin Venture Capital. The San Mateo, Calif.-based company is the developer of an AI-based customer service platform intended to resolve queries and decrease resolution time via virtual agents. View round

2021-11-18 - Netomi Raises $30 Million Series B to Address the Post-pandemic Labor Crisis With Its Customer Experience AI

Netomi, an AI-first customer service platform that enables companies to deliver the highest quality customer experiences while significantly reducing cost, has secured $30M in Series B funding led by WndrCo, the investment firm co-founded by Jeffrey Katzenberg. Existing investors Eldridge and Fi ...

Company NameRevenueNumber of EmployeesEmployee GrowthTotal Funding
#1
$43.3M1872%N/A
#2
$15M1889%N/A
#3
$67.6M18915%N/A
#4
$29.3M195-8%$18.9M
#5
$30.3M197-7%N/A

Netomi Executives


NameTitle
David HerreraChief Of Staff
Tim BenhartVP Business Operations
Michael KahnVice President, Business Development & Sales
Shailendra GuptaVP, Product & Alliances
Anant VermaVP of Engineering
Can OzdorukVP of Marketing