Home Lumber Of New Haven Revenue and Competitors

"We really try to emphasize the service aspect of our business," he adds. "This is a relationship business - anyone can buy, sell and price this product. What sets us apart is that we believe we have the best service, the best people and the best equipment. The feedback we get from our customers is that they can see how we are focused on service above anything else. Service is what makes us different. Part of that service is making sure the staff is aware of the customer's needs. "We have a very low turnover rate [with our staff]," Chad Korte asserts. "It's another part of our service that our employees know our customers and their expectations. We don't have to constantly have to train our people on how to take care of customers.