Debt Managers (Services) Revenue and Competitors

Established in 1976, Debt Managers is an FCA authorised business that has over 40 years experience in providing services to the credit industry in the UK. In 2013 the business was acquired by Secure Trust Bank plc. A business with a trading track record of over 60 years, Secure Trust Bank plc is one of the fastest growing banks in the UK and is listed on the London Stock Exchange Main Market. Being the only UK credit management and collections company owned by a bank means we have a unique proposition when it comes to credit solutions. Our people-first culture is backed by the financial security, rigorous conduct risk and compliance standards in addition to a governance framework of a well-established, Prudential Regulation Authority (PRA) and Financial Conduct Authority (FCA) regulated bank. In 2017 the Secure Trust Bank Group was awarded the Investors in People (IIP) Gold Standard across its entire business network. This means our clients are working in partnership with an organisation which leads, manages and supports its teams to the highest standards. It also underlines our clear vision, strong ethical stance and commitment to staff development and engagement, and acknowledges that the strategy and values of Secure Trust Bank are effectively embedded throughout all of our operations. At Debt Managers we take our reputation and professionalism seriously. It is part of our culture but it also means that our clients can be confident that their reputation is safe and you can rely on a service that is focused on delivering great customer outcomes. What really makes us different is our innovative, agile and bespoke service that is supported by the governance, compliance/risk, technology, process standards and investment capability of a UK bank. Our unique position of being owned by a bank means that you can trust in us to be a safe pair of hands and be your partner of choice for the long term. We work in partnership with clients, using our industry expertise, to make sure that we support each business in the most appropriate way and are responsive to their requirements. We know that every business is different which is why we believe in treating all of our clients as individuals. Our comprehensive suite of customer focused solutions means that we can offer a complete endtoend credit management service delivered through multiple customer engagement channels. We are working in partnership with clients at every stage of the credit cycle, from early arrears to late stage collections. We are delivering outsource credit management (BPO), contingency portfolio management services and actively pursue portfolio acquisition opportunities.